Industry: Cloud communication Region: Croatia Transaction price: US$ 1 million Transaction method: equity investment
Project introduction:
A company in Croatia is a global cloud communication platform, which enables enterprises to interact easily through the channels preferred by customers, thus establishing a related customer experience at all stages. Access through a single platform, its omni-channel participation, user authentication security and contact center solutions can help customers and partners overcome the complexity of consumer communication in a fast, safe and reliable way, thus developing business and enhancing loyalty.
Introduction to enterprise services:
Enterprise's omni-channel interaction, user authentication and contact center solution can communicate with users in a favorite way through the integration of SMS, voice, communication services and popular chat applications, thus improving communication efficiency and user experience. Enterprises can also effectively avoid problems such as process confusion, cost increase and internal assessment and statistics difficulties caused by various communication channels.
From carrier-level services and CPaaS to highly customized SaaS services and support, it can meet the needs of telecommunications and enterprises and bring a rich product portfolio in all aspects.
Application field:
It can provide a wide range of news channels and tool solutions for retail, e-commerce, finance, medical care, logistics and transportation industries to help enterprises develop their business and enhance customer experience.
Cooperation mode:
Seek partners who need cloud communication platform services in e-commerce, finance, medical services and other fields.